Troubleshooting

Most swatch issues come down to one of three things: a widget that isn’t rendering, your theme’s own swatches getting in the way, or a change that hasn’t reached the storefront yet. Pick the symptom that matches what you’re seeing:

Swatches aren't showingNothing renders on product pages, collection pages, or both - even though you've set up groups or variant swatches.

Duplicate swatches or theme conflictsTwo rows of swatches, doubled colors, or styling that doesn't match the app's settings - usually your theme's own swatch feature.

Changes aren't appearingYou edited a group, swatch, or setting and the storefront still shows the old version.

Comfortable with the browser console? Add ?pl_debug=1 to the page URL to see what the widget detected and where it tried to place swatches - see debugging widgets.

Note

Can’t find your issue, or worked through a page and you’re still stuck? Contact support with your store URL and a link to a page where you expect swatches. We can usually spot the cause quickly, and we can fix placement on tricky themes without you editing any code.